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Turkey Fiscalization for Dynamics 365 Commerce

Frontline Tech’s Turkey Fiscalization solution enables retailers operating in Turkey to integrate local fiscal and electronic-document requirements directly into Microsoft Dynamics 365 Commerce.

The solution connects Store Commerce with PAVO for payment processing, fiscalization, and E-Invoice / E-Archive handling. Fiscal information is linked to the corresponding commerce transaction and made available in Dynamics 365 Finance and Operations for traceability. The solution also supports store-to-store E-Waybill processing through QNB.

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Key features & benefits

Seamless PAVO fiscal integration

Connects Microsoft Dynamics 365 Commerce with PAVO, embedding payment processing and retail fiscalization into the normal Store Commerce workflow.

E-Invoice & E-Archive handling

E-Invoice and E-Archive processing is handled through the PAVO integration as part of the completed retail transaction.

Fiscal transaction traceability

The real fiscal invoice number is linked to the corresponding commerce transaction and transferred to Dynamics 365 Finance and Operations during statement processing.

Advance-payment and gift card handling

Supports Turkey-specific gift card issuance as an advance-payment process, including customer information, split payments, and generation of the dedicated PAVO advance-payment receipt.

Store-to-store E-Waybill

Supports E-Waybill processing for store-to-store transfers through QNB, including asynchronous status handling, retry functionality, and document retrieval.

Turkey-specific retail processes

Supports additional Turkey-specific fiscal processes including return receipt handling and the applicable fiscal tax and payment mappings.

See it in action

Please find the demo material below, which consists of 2 videos showcasing the E-Invoice / E-Archive features, and several screenshots showcasing the Turkey-specific flow for issuing gift cards - including advance-payment handling through the PAVO device.

E-Invoice / E-Archive demos

Two demo videos showcase the PAVO E-Invoice / E-Archive flow, including the Store Commerce transaction, resulting fiscal receipts, and generated electronic invoices.

Turkey E-Invoice demo PAVO E-Invoice flow from the Store Commerce transaction to the fiscal receipt and generated electronic invoice.
Turkey E-Archive demo PAVO E-Archive flow from the Store Commerce transaction to the fiscal receipt and generated electronic invoice.

Gift card and advance-payment flow

The screenshots demonstrate the Turkey gift card issuance process from start to finish:

1 Gift card issuance initiated directly from Store Commerce.
Store Commerce transaction with the Issue gift card action
2 Customer information captured as part of the transaction.
Store Commerce prompts for customer type, customer name and district
3 Partial cash payment entered for the advance-payment transaction.
Store Commerce cash payment panel with a partial amount entered
4 Remaining amount completed using a second supported payment method.
Store Commerce payment panel completing the remaining amount with a second payment method
5 Dedicated PAVO advance-payment receipt generated with QR code.
Printed PAVO advance-payment receipt with QR code
6 Completed PAVO document showing customer, document, and split-payment information.
PAVO document summary with sale, customer, e-document and split-payment information
7 Advance-payment information slip available for viewing and download.
PAVO advance-payment information slip with view and download options

Scope & responsibilities

What’s not included

  • Microsoft Dynamics 365 Commerce licensing.
  • Customer-specific commerce processes or integrations outside the agreed Turkey fiscalization scope.
  • PAVO, QNB, or other third-party services and associated licensing.
  • Third-party fiscal or payment hardware and other components required for operation.
  • Fiscalization of sales originating directly in Dynamics 365 Finance and Operations / Call Center.
  • E-Waybill processing for sales orders or other flows outside the supported store-to-store transfer scope.
  • Integration with alternative fiscal or E-Waybill service providers outside the supported PAVO and QNB architecture.

Customer responsibilities

  • Maintain the required Microsoft Dynamics 365 Commerce and Dynamics 365 Finance and Operations environment and licensing.
  • Establish and maintain the required commercial agreements with PAVO and the applicable E-Invoice / E-Archive and E-Waybill service providers.
  • Maintain a supported PAVO device and the third-party environments required for operation.
  • Procure, license, and maintain the required third-party services, hardware, and associated components.

Frontline Tech provides the Microsoft Dynamics 365 solution and integrations but does not provide or resell PAVO, QNB, fiscal/payment hardware, or associated third-party services and licensing.

Built on Microsoft standards

The solution is designed to interoperate with Microsoft Dynamics 365 Commerce and Dynamics 365 Finance and Operations, integrating Turkey retail fiscalization and store-to-store E-Waybill processing into the existing Dynamics 365 architecture.

Microsoft and Dynamics 365 are trademarks of the Microsoft group of companies.

Contact

Get in touch to discuss projects, partnerships, or general inquiries.

Address

FRONTLINE TECH A/S
STORE TORV 1, 3.
8000 AARHUS
DENMARK

VAT (DK)

DK36903376