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Croatia Fiscalization for Dynamics 365 Commerce

Frontline Tech’s Croatia fiscalization solution enables retailers operating in Croatia to integrate local fiscal requirements directly into Microsoft Dynamics 365 Commerce.

The solution connects Store Commerce with the Croatian fiscalization service (CIS) through the Frontline Tech fiscal integration, embedding fiscalization into the normal POS workflow. Fiscal transactions are registered automatically, with Croatian fiscal identifiers including ZKI and JIR linked to the corresponding commerce transaction and available in Dynamics 365 Finance and Operations for traceability and recovery handling.

The current solution focuses on B2C sales (also known as Fiscalization 1.0) and does not support B2B/B2G e-invoicing requirements related to Fiscalization 2.0. B2B sales are supported through Store Commerce by adding OIB numbers to organization customers.

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Key features & benefits

Seamless Croatian fiscal integration

Connects Microsoft Dynamics 365 Commerce with the Croatian fiscalization service and integrates fiscalization directly into the standard Store Commerce transaction flow.

Croatian fiscal receipts

Fiscal sales are processed automatically as part of the POS flow. Receipts include Croatian fiscal information such as receipt number, ZKI, JIR, QR code, cashier OIB, and customer's OIB for B2B sale on POS.

Fiscal transaction traceability

Fiscal registration information and responses are linked to the corresponding commerce transaction and available in Dynamics 365 Finance and Operations, providing traceability between the original POS transaction and its fiscal result.

Fiscal recovery and refiscalization

Transactions that cannot be successfully fiscalized during the initial POS process can be recovered and refiscalized through Dynamics 365 Finance and Operations.

Croatia B2B sales and OIB handling

Despite the B2C focus, B2B sales are supported through Store Commerce by adding OIB numbers to organization customers as part of the normal Store Commerce flow.

Fiscal payment-method handling

Supports Croatian fiscal payment-method mapping for cash, card and other supported payment scenarios as part of the fiscal request.

See it in action

1 Standard Store Commerce sale ready for Croatian fiscalization.
Standard Store Commerce sale ready for Croatian fiscalization
2 Croatian fiscal receipt with matching transaction total, RB, JIR, ZKI and QR code.
Croatian fiscal receipt with transaction total, RB, JIR, ZKI and QR code
3 Fiscal transaction in Dynamics 365 Finance and Operations with completed Croatia registration and response data.
Croatia fiscal transaction in Dynamics 365 Finance and Operations with completed registration and response data
4 Croatian fiscal transaction extended data with QR code, sequence number and service transaction ID.
Croatian fiscal transaction extended data showing its QR code, sequence number and service transaction ID
5 B2B sale in Store Commerce with the organization customer attached to the transaction.
Store Commerce B2B sale with the organization customer attached to the transaction
6 Organization customer in Store Commerce with Croatian OIB identification.
Organization customer record in Store Commerce with Croatian OIB identification
7 Croatian B2B fiscal receipt with customer OIB, RB, JIR, ZKI and QR code.
Croatian B2B fiscal receipt with customer OIB, RB, JIR, ZKI and QR code
8 B2B fiscal transaction in Dynamics 365 Finance and Operations with customer account and completed fiscal processing.
B2B fiscal transaction in Dynamics 365 Finance and Operations with customer account and completed fiscal processing
9 B2B fiscal transaction extended data with QR code, sequence information and service transaction ID.
B2B fiscal transaction extended data with QR code, sequence information and service transaction ID

Scope & responsibilities

What’s not included

  • Microsoft Dynamics 365 Commerce licensing.
  • Croatian fiscal certificates or registrations with the Croatian authorities.
  • Customer-specific commerce processes or integrations outside the agreed Croatia fiscalization scope.
  • Alternative Croatian fiscal integrations outside the supported Frontline Tech architecture.
  • Fiscalization 2.0 e-invoicing requirements for B2B/B2G transactions, or other Finance and Operations localization functionality not related to Fiscalization 1.0 POS transactions. B2B sales processed directly through Store Commerce remain within the supported Fiscalization 1.0 POS scope.

Customer responsibilities

  • Maintain the required Microsoft Dynamics 365 Commerce and Dynamics 365 Finance and Operations environments and licensing.
  • Obtain and maintain a valid Croatian fiscal certificate.
  • Complete and maintain the required registrations and fiscal configuration with the Croatian authorities.
  • Maintain the required employee OIB information and other organizational fiscal data.

Frontline Tech provides the Microsoft Dynamics 365 Commerce fiscalization solution and integration with the supported Croatian fiscalization environment.

Built on Microsoft standards

The solution is designed to interoperate with Microsoft Dynamics 365 Commerce and integrates Croatian Fiscalization 1.0 into the existing Store Commerce and Dynamics 365 Finance and Operations architecture.

Microsoft and Dynamics 365 are trademarks of the Microsoft group of companies.

Contact

Get in touch to discuss projects, partnerships, or general inquiries.

Address

FRONTLINE TECH A/S
STORE TORV 1, 3.
8000 AARHUS
DENMARK

VAT (DK)

DK36903376